Billing & Subscriptions
Manage your plan, seats, and subscription
Billing & Subscriptions
Manage your plan, seats, and subscription from Settings > Billing.
Plans Overview
| Plan | Price | Seats | Best For |
|---|---|---|---|
| Starter | Free | 3 seats | Solo professionals and micro teams |
| Grow | $10/mo | Up to 300 | Small teams and growing startups |
| Enterprise | Custom | Unlimited | Large organizations |
Visit our pricing page for full feature comparisons.
Adding Extra Seats
Extra seats let you add team members beyond your plan's base limit without upgrading.
- Available on any paid plan from the billing page
- Each extra seat costs $0.25/mo
- Click Add Seats on the billing page, choose your quantity, and complete Stripe checkout
- Seats are available immediately after purchase
- Your seat usage is shown with a progress bar on the billing page
Upgrading Your Plan
- Upgrade from Starter to Grow anytime from Settings > Billing
- New features are available immediately
- Billing is prorated for the remainder of the current period
Cancelling Your Plan
Cancel your Grow plan from Settings > Billing using the guided 3-step flow:
- Preview impact - see what changes when your plan downgrades
- Provide feedback - tell us why you're leaving (optional)
- Confirm cancellation - finalize the request
Your access continues until the end of your current billing period. At period end, the following happens automatically:
| Action | Detail |
|---|---|
| Plan downgrade | Auto-downgrade to Starter (free) |
| Gmail signatures | All deployed signatures removed via Gmail API |
| Excess employees | Employees over the 3-seat Starter limit are auto-excluded |
| Data preservation | All employees, templates, and designs are preserved |
| Re-upgrade | You can upgrade back to Grow anytime |
Cancelling Extra Seats
- Cancel extra seats separately from your plan subscription
- Extra seats have a 30-day minimum commitment
- After 30 days, cancel anytime from the billing page
- Cancelled seats remain active until the end of the current billing period
Reactivating a Cancelled Plan
Changed your mind? You can undo a cancellation before the billing period ends.
- Go to Settings > Billing
- Click Reactivate on the cancellation banner
- Your plan continues as if nothing changed
Signature Cleanup on Cancellation
When your plan downgrades, Lastline automatically cleans up deployed signatures:
- All Gmail signatures are removed via the Gmail API
- This happens at the end of your billing period, not immediately
- Employees over the Starter seat limit are auto-excluded
- Your signature templates and designs are preserved for when you re-upgrade
Payment & Invoices
- Payments are processed securely via Stripe
- Access your Stripe billing portal from the billing page for invoices and payment method updates
- 30-day money-back guarantee on all paid plans
Need Help?
| Resource | Details |
|---|---|
| Help Center | Browse all topics |
| Email Support | [email protected] |
| Pricing | View plans |